Privacy Policy

Fielmo is primarily a business-to-business software platform.

"Customer," "you," or "your" means the business, organization, independent operator, owner, administrator, employee, contractor, or authorized user that creates or uses a Fielmo account.

"End Customer" means the customer, homeowner, tenant, property contact, or other person whose information is entered, uploaded, stored, or processed in Fielmo by a Customer.

"Customer Data" means information that a Customer or its authorized users submit to the Service, including information about End Customers, jobs, routes, service notes, preferences, service history, rates, scheduled income, completed income, pending income, and related business records.

As between Market Data Boost Corp. and the Customer, the Customer controls Customer Data. Market Data Boost Corp. processes Customer Data to provide, maintain, secure, support, and improve Fielmo, and as otherwise described in this Privacy Policy and our Terms of Service.

We collect information in the following ways.

A. Information You Provide to Us

We may collect information that you provide directly, including:

• Name;
• Email address;
• Phone number;
• Business name;
• Business address;
• Login credentials or authentication information;
• Subscription, plan, and billing information;
• Support requests, feedback, messages, and communications with us;
• Any other information you choose to provide.

B. Customer Data Entered Into Fielmo

Customers may upload, enter, or store information about their End Customers and business operations, including:

• End Customer names;
• Addresses and service locations;
• Phone numbers;
• Email addresses;
• Job details;
• Appointment dates and times;
• Service history;
• Service preferences;
• Route information;
• Notes, including access instructions, gate codes, pets on property, customer preferences, or other field-service context;
• Rates, scheduled income, completed income, pending income, and other business records.

Customers are responsible for ensuring that they have the right, authority, consent, and lawful basis to collect, use, disclose, and upload Customer Data to Fielmo.

C. Payment and Billing Information

If you subscribe to a paid plan, payment information may be collected and processed by our third-party payment processor, such as Stripe or another payment provider.

We do not intentionally store full credit card numbers on our systems. We may receive limited billing-related information, such as payment status, plan type, billing address, last four digits of a payment card, expiration date, transaction identifiers, invoices, and subscription status.

D. Usage, Device, and Technical Information

When you use Fielmo, we may automatically collect:

• IP address;
• Device type;
• Browser type;
• Operating system;
• Referring URLs;
• Pages or features viewed;
• Dates and times of access;
• Log data;
• Error reports;
• Approximate location derived from IP address;
• Cookie and similar technology data;
• Usage patterns within the Service.

E. Cookies and Similar Technologies

We may use cookies, pixels, local storage, analytics tools, and similar technologies to operate Fielmo, remember preferences, understand usage, improve performance, detect security issues, prevent fraud, and support analytics or marketing.

You may control cookies through your browser settings. Disabling cookies may affect the functionality of Fielmo.

Where required by applicable law, we will provide additional cookie controls or opt-out options.

We use personal information and Customer Data to:

• Provide, operate, and maintain Fielmo;
• Create and manage accounts;
• Authenticate users and prevent unauthorized access;
• Store and organize customer profiles, jobs, notes, routes, and income information;
• Display calendars, maps, routes, job schedules, and service history;
• Process subscriptions, payments, invoices, and billing;
• Provide customer support;
• Communicate with you about your account, subscription, security, product updates, and administrative matters;
• Improve, troubleshoot, test, and develop Fielmo;
• Monitor performance, usage, and reliability;
• Protect against fraud, abuse, security incidents, and illegal activity;
• Enforce our Terms of Service;
• Comply with legal obligations, law enforcement requests, court orders, or regulatory requirements;
• Carry out any other purpose disclosed to you or authorized by you.

We use Customer Data only as needed to provide, secure, maintain, support, and improve Fielmo, or as otherwise instructed by the Customer.

We do not sell Customer Data.

We do not sell End Customer personal information.

We do not use End Customer contact information for Market Data Boost Corp.'s or Fielmo's own direct marketing.

We do not use Customer Data to contact End Customers unless necessary to provide the Service, comply with law, prevent harm, address security issues, or as instructed by the Customer.

We do not use Customer Data to train artificial intelligence models unless we have a separate written agreement or clear written permission from the Customer.

We may use aggregated or de-identified information that does not identify a Customer, End Customer, or individual person to analyze, improve, and promote Fielmo.

Customers are solely responsible for:

• Providing any privacy notices required to their End Customers;
• Obtaining any legally required consents or permissions;
• Ensuring that End Customer information is accurate, lawful, and appropriate to upload;
• Responding to End Customer requests about their personal information, unless applicable law requires Market Data Boost Corp. to respond directly;
• Complying with laws that apply to their business, including privacy, consumer protection, marketing, telemarketing, text messaging, email, employment, and industry-specific laws;
• Avoiding the upload of sensitive information unless necessary and legally permitted.

Customers should not upload Social Security numbers, driver's license numbers, government identification numbers, financial account numbers, full payment card numbers, medical records, protected health information, children's information, biometric information, or other highly sensitive information unless Market Data Boost Corp. expressly supports that use case in writing and the Customer has all required legal rights and protections in place.

Fielmo is not designed to collect or store highly sensitive personal information.

Customers agree not to use Fielmo to store:

• Social Security numbers;
• Full payment card numbers;
• Bank account numbers;
• Government identification numbers;
• Medical records or protected health information;
• Biometric identifiers;
• Children's personal information;
• Criminal records;
• Immigration status;
• Passwords, private keys, or access credentials unrelated to Fielmo;
• Any information that is not reasonably necessary for ordinary service-business operations.

If a Customer enters sensitive information into Fielmo, the Customer is solely responsible for ensuring that such collection and processing is lawful.

We may disclose personal information and Customer Data as follows.

A. Service Providers

We may share information with vendors, contractors, and service providers that help us operate Fielmo, including hosting providers, database providers, analytics providers, payment processors, customer support tools, email providers, security providers, logging and monitoring tools, and map or routing providers.

These providers are authorized to use information only as necessary to provide services to us or as otherwise permitted by law.

B. Payment Processors

Payment information may be processed by third-party payment processors, such as Stripe or another provider, subject to their own terms and privacy practices.

C. Map, Route, and Location Services

To provide map, route, scheduling, and location-related functionality, we may process service addresses, job locations, approximate location data, and route-related information through mapping, geocoding, or routing providers.

D. Business Transfers

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, change of control, or similar business transaction.

E. Legal and Safety Reasons

We may disclose information if we believe it is reasonably necessary to:

• Comply with applicable law, regulation, legal process, subpoena, or governmental request;
• Enforce our Terms of Service;
• Protect the rights, property, or safety of Market Data Boost Corp., Fielmo, our Customers, End Customers, users, or others;
• Detect, prevent, or address fraud, security, technical, or illegal activity.

F. With Your Direction or Consent

We may disclose information when you direct us to do so or when you provide consent.

We retain personal information and Customer Data for as long as reasonably necessary to provide Fielmo, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and protect the Service.

Customers may request deletion of their account or Customer Data by contacting us at info@marketdataboost.com.

We may retain certain information where required or permitted by law, including billing records, security logs, backup copies, dispute records, fraud-prevention records, and information necessary to comply with legal obligations.

Backup copies may persist for a limited period after deletion before being overwritten or securely deleted according to our normal backup lifecycle.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information and Customer Data from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their login credentials, limiting access to authorized users, assigning appropriate permissions, using secure devices, and promptly notifying us of any suspected unauthorized access or security incident.

Fielmo is intended primarily for use by businesses in the United States. If you access Fielmo from outside the United States, you understand that your information may be processed and stored in the United States or other countries where we or our service providers operate.

Data protection laws in those countries may differ from the laws in your jurisdiction.

Depending on your location and applicable law, you may have rights to:

• Access personal information we maintain about you;
• Correct inaccurate personal information;
• Delete personal information;
• Receive a copy of personal information in a portable format;
• Opt out of certain processing, such as targeted advertising, sale, or sharing, where applicable;
• Limit the use of sensitive personal information, where applicable;
• Appeal a decision we make regarding a privacy request, where required by law.

To exercise rights, contact us at info@marketdataboost.com.

We may need to verify your identity before responding to a request. We will respond within the time required by applicable law.

For Customer Data controlled by a Customer, End Customers should first contact the business that collected their information. If an End Customer contacts Market Data Boost Corp. directly, we may refer the request to the applicable Customer unless applicable law requires otherwise.

This section applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies.

Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, phone number, business name, address, IP address, and account identifiers;
• Customer records information, such as billing information and account details;
• Commercial information, such as subscription plan, invoices, transaction history, service records, job records, and business-related records entered into Fielmo;
• Internet or electronic network activity information, such as device, browser, log, analytics, and usage information;
• Geolocation information, such as approximate location from IP address and service addresses or route-related location information entered into Fielmo;
• Professional or employment-related information, such as business role, company name, or team permissions;
• Inferences, such as product usage trends or account activity patterns;
• Sensitive personal information, only if voluntarily entered by a Customer or required for account security or authentication.

Sources of Personal Information

We collect personal information from:

• You;
• Your authorized users;
• Customers who enter End Customer information;
• Devices and browsers;
• Service providers;
• Payment processors;
• Analytics and security tools.

Purposes for Collection and Use

We collect and use personal information for the purposes described in this Privacy Policy, including providing Fielmo, managing accounts, processing payments, securing the Service, supporting users, improving the product, and complying with law.

Disclosure of Personal Information

We may disclose personal information to service providers, contractors, payment processors, hosting providers, analytics providers, support providers, map or routing providers, security providers, professional advisors, authorities, and parties involved in business transactions, as described in this Privacy Policy.

Sale or Sharing

We do not sell Customer Data.

We do not sell End Customer personal information.

We do not knowingly sell or share personal information of individuals under 16 years of age.

If we use advertising or analytics technologies that may be considered "sharing" under California law, we will provide any legally required opt-out mechanism.

California Rights

California residents may have the right to know, access, correct, delete, opt out of sale or sharing, limit the use of sensitive personal information, and not be discriminated against for exercising privacy rights.

Requests may be submitted to info@marketdataboost.com.

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. These rights may include the right to access, correct, delete, obtain a copy of personal information, opt out of targeted advertising, opt out of sale, opt out of certain profiling, and appeal a denied request.

To submit a request, contact us at info@marketdataboost.com.

We will honor applicable rights where required by law.

We may send Customers administrative emails, product updates, onboarding messages, security notices, billing notices, legal notices, and marketing communications.

You may opt out of marketing emails by using the unsubscribe link or contacting us at info@marketdataboost.com.

Even if you opt out of marketing emails, we may still send transactional, security, billing, legal, or account-related messages.

Customers are solely responsible for complying with laws that apply to their own communications with End Customers, including email, phone, and text message laws.

Fielmo is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Customers may not use Fielmo to knowingly collect or store personal information from children under 13 unless they have all required legal authority and consent and Market Data Boost Corp. has expressly agreed in writing to support that use case.

If we learn that we have collected personal information directly from a child under 13 without required consent, we will take appropriate steps to delete it.

Fielmo offers an optional integration that allows you to connect your Fielmo account to third-party AI assistants, such as Claude (Anthropic) or ChatGPT (OpenAI), through a standard authorization protocol (OAuth 2.1).

How it works

When you choose to connect Fielmo to an AI assistant, you will be redirected to a Fielmo authorization screen where you must explicitly approve the connection. No data is shared without your active consent.

What data is shared

When an AI assistant integration is active, the AI assistant may read the following data from your Fielmo account on your behalf:

• Customer names, city, state, and notes (no phone numbers, emails, or full addresses);
• Job and appointment details, including dates, time windows, status, and estimated revenue;
• Weekly schedule summaries;
• Visit notes recorded for past appointments;
• Route information for a specific day.

AI assistant integrations are read-only. The AI assistant cannot create, modify, or delete any data in your Fielmo account.

Access tokens

When you authorize an AI assistant, Fielmo issues a secure access token to that assistant. Tokens expire automatically after 90 days. You can revoke access at any time by disconnecting the integration from within the AI assistant's settings or by contacting us at info@marketdataboost.com.

AI assistant data practices

Data shared with an AI assistant is subject to that provider's own terms of service and privacy policy. Fielmo does not control how third-party AI providers store, use, or process data once it is transmitted to them. We recommend reviewing the privacy policy of the AI assistant you connect before authorizing access.

No AI training

As stated in Section 4, we do not use your Customer Data to train artificial intelligence models. Connecting to an AI assistant does not grant that provider permission to use your Fielmo data for model training.

Fielmo may contain links to third-party websites, tools, integrations, or services. We are not responsible for the privacy practices of third parties.

Your use of third-party services is governed by their own terms and privacy policies.

Some browsers or devices may transmit "Do Not Track" or similar signals. Because there is no uniform industry standard for such signals, we may not respond to all such signals.

Where required by applicable law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control, in the manner required by law.

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last Updated" date.

If we make material changes, we may notify you by email, in-product notice, website notice, or other reasonable means.

Your continued use of Fielmo after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

If you have questions about this Privacy Policy or our privacy practices, contact us at: